Informativa sulle spedizioni

Terzani Srl (“Terzani”) Terzani Srl ships only to the following European Countries and offers FREE ground shipping on all orders: AT, BE, BG, CY, CZ, DE, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK.

We charge sales tax on all orders shipped to AT, BE, BG, CY, CZ, DE, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK.

Expedited delivery or special delivery service are also available for an additional charge. You may request it in your order notes during checkout, or by contacting customer support at shop@terzani.com or +39 345 2942079 Monday to Friday 9am to 5pm Eastern Time. A quote for this service will be sent to you by email and you will be able to confirm by paying the quoted amount.

Terzani will not be liable for any cost or expense caused by or related to any delay in shipment or delivery. 

All products are shipped from our warehouse in Scandicci (FI), Italy. Shipping charges for expedited delivery or special delivery service requests must be pre-paid.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate and resolve the issue.

All merchandise is packed to comply with carrier requirements. It is your (i.e., purchaser’s) responsibility to examine the goods upon receipt and to communicate within 5 days of receipt to Terzani any damage caused during shipping so that a claim with the carrier can be filed on time, because the carrier shall be solely responsible for any damage caused during shipping.  Any claims for defects, errors, or shortages in the goods received must be made by the purchaser in writing within fifteen (15) days of delivery and either mailed by certified or registered mail to Terzani Srl, Via di Castelpulci, Int 9, 50018 Scandicci FI, Italy, or e-mailed to shop@terzani.com.  You may reach us by phone to confirm receipt and for updates on your claim at +39 345 2942079. Failure to submit your claim to Terzani within 15 days will constitute acceptance of the goods and a waiver of any defects, errors, or shortages.

Last updated: 21-12-2022